Faqs

Question: What happens if I immediately register at Sportit.com?

Answer: Recording toSportit.comYou will have the opportunity to keep your order from preparation for delivery, you can accumulate the loyalty points, comfortably perform the return and modification procedures of the ongoing orders. In addition, you will subscribe to our newsletter, through which you can receive further good discounts and always remain updated on the news and promotions in progress on the basis of your favorite sports.Register immediately aSportit.com, convenient! 

Question: I registered in Sportit.com. What will you do with my data?

Answer: Your data will be processed in accordance with the provisions of oursPrivacy Policy, therefore according to the laws in force. During the purchase process, all data you entered will be treated in maximum security and reserve.

Question: What happens if I register on the newsletter?

Answer:Once recorded at the newsletter, you will start receiving news on news, promotions, sales and special offers of Sportit.com. The newsletter is the right way to be always updated with the latest news from Sportit.com!

Question: What are the payment methods provided for Sportit.com? Are they all sure?

Answer: Sportit.com provides several payment methods, all safe and 100%protected. For detailed information, see the pagePayment methods.

Question: How long after the products I ordered? Sportit.com does he send everywhere?

Answer:Sportit.comIt sends on average in 1/3 working days, throughout Italy. The products purchased in "cross docking" mode are exception, whose shipping times are 7/15 working days depending on the supplier.Sportit.comIt also sends abroad, all over the world, and shipping times may vary according to the delivery location. Delivery times are always reported in the cart. Consult the shipment information, on delivery times and on any costs to the pageShipping and delivery times.

Question: I have doubts about how to place an order, what do I do?

Answer: You can write us an email by consulting the sectionContact us Or, if you have a doubt about a product or want advice, you can call us at the toll -free number 0362 26.57.72. An operator will help you perform your order.

Question: Before making an order I need some technical clarifications, how can I do?

Answer: Read the page dedicated toFrequent questions about products, and then come into contact with the Sportit customer service for any clarification. If you choose to talk to an operator, remember to select "questions about the products" among the options that will be offered to you on the phone.

Question: What happens if I purchased an item with the wrong size?

Answer: Don't worry, you can request the article with the correct size by consulting the pageMake a size or return.

Question: How do you make a return? How long do I have to do it?

Answer: Find all the information on how to make a return, on the conditions and methods of reimbursement to the pageMake a size or return.
We remind you that on Sportit.com the return, on the Italian territory, is free and that the right of withdrawal is extended to 360 days, instead of the 10 provided for the law. For shipments outside Italian borders, consult the guide on how Make a size or return. 

Question: How do I know where is my order?

Answer: Register, access your profile and check the appropriate section. If you have done the order not to be registered, you can wait for the arrival of the shipping confirmation email with the tracking number, or read the instructions on the pageWhere is my package?of Sportit Customer Service.